Privacy Policy

This Privacy Policy applies to visitors, leads, prospective clients, active clients, vendors, partners, and job or collaboration applicants who interact with ZRC Media Network Pvt Ltd through this website, contact forms, email, phone, WhatsApp, social media, meetings, proposals, or project delivery channels.

ZRC Media Network Pvt Ltd is a software development and digital marketing company based in Ujjain, Madhya Pradesh, India. We provide services including website development, SaaS and custom software, CRM setup, SEO, paid advertising, social media marketing, branding, video production, automation, and consulting.

We may collect your name, company or organization name, email address, phone number, city, website URL, social media links, industry, budget range, project requirements, meeting notes, support requests, uploaded files, campaign assets, brand guidelines, testimonials, billing details, and communication history.

When you browse the website, we may collect technical information such as device type, browser, IP-derived location, referring pages, pages visited, approximate session duration, form events, and conversion events. This information helps us understand demand, improve page performance, and measure marketing effectiveness.

We use collected information to respond to enquiries, schedule calls, prepare proposals, estimate scope and timelines, deliver services, manage client communication, provide reporting, process invoices, maintain project records, improve website content, monitor website security, and evaluate which services are most relevant to visitors.

For active engagements, project information may be used to create websites, landing pages, ad campaigns, social media calendars, CRM workflows, dashboards, analytics reports, brand assets, videos, automation systems, and other agreed deliverables.

Our website and campaigns may use analytics, advertising, CRM, tag management, form tracking, and communication tools to understand traffic sources and enquiry quality. These tools may use cookies, pixels, scripts, tags, or similar technologies.

You can control cookies through your browser settings. Blocking cookies may limit some analytics, personalization, or form tracking features, but the website will generally remain usable.

We do not sell personal information. We may share limited information with trusted service providers used for hosting, email, cloud storage, analytics, payment processing, CRM, project management, design, development, communication, advertising platforms, or technical support.

Where a client project requires third-party tools such as hosting providers, domain registrars, analytics platforms, advertising accounts, payment gateways, CRM systems, email tools, WhatsApp tools, or social platforms, relevant data may be processed inside those systems according to their own policies and client account settings.

Client-provided assets, credentials, documents, datasets, campaign plans, customer lists, unpublished content, business processes, financial inputs, and internal strategy material are handled as confidential project information unless they are already public or the client has approved publication.

We may showcase client names, public campaign results, testimonials, website links, public social media content, screenshots, or case studies only where the material is public, approved, or reasonably connected to the delivered work. Sensitive internal data is not published without permission.

We retain information for as long as needed to respond to enquiries, deliver services, maintain business records, support active or past projects, meet accounting obligations, resolve disputes, and improve operations. Enquiry records that do not convert into active projects may be periodically reviewed or deleted.

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, or alteration. No online transmission or storage system is completely risk-free, so clients should avoid sending highly sensitive information unless it is necessary for the project and an appropriate channel has been agreed.

You may ask us to update, correct, access, restrict, or delete personal information that we hold about you, subject to identity verification, active project requirements, legal obligations, invoice records, security needs, and legitimate business record retention.

You may opt out of non-essential marketing communication at any time by contacting us. Transactional, project, billing, support, or service-related communication may continue where required for an active engagement.

Our website and services are intended for business users, founders, professionals, organizations, and adult decision-makers. We do not knowingly collect personal information from children through this website. If you believe a child has submitted personal information, contact us so we can review and remove it where appropriate.

We may update this Privacy Policy to reflect changes in our services, tools, website features, legal obligations, or business operations. The latest version will be posted on this page with the updated date.

For privacy questions, correction requests, deletion requests, or data handling concerns, contact ZRC Media Network Pvt Ltd at contact@zrcmedianetwork.com. You can also reach us at 68, Vikram Homes Colony, Nanakheda, Ujjain, Madhya Pradesh 456010, India.